Shipping policy

🚚 Shipping Policy – Active10

Thank you for shopping with us at Active10! We’re committed to getting your pain relief products to you as quickly and safely as possible. Below is everything you need to know about our shipping process.

📦 Processing Time

  • All orders are processed within 1–2 business days (excluding weekends and holidays).

  • You’ll receive a confirmation email with tracking information as soon as your order ships.

🇺🇸 Domestic Shipping (U.S. Only)

  • Standard Shipping (3–5 business days): $4.95 or FREE on orders over $50

  • Expedited Shipping (2 business days): $9.95 flat rate

  • Priority Shipping (1–2 business days): Calculated at checkout

Shipping times are estimates and may vary slightly depending on your location.

🌍 International Shipping

Currently, we only ship within the United States. Stay tuned — we're working on expanding our international shipping soon!

📬 Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. You can also track it anytime using the link in your order confirmation email.

🔄 Lost or Delayed Packages

If your package hasn’t arrived within 10 business days, please contact us at support@active10.shop and we’ll do everything we can to assist.
We are not responsible for delays caused by carriers, but we’ll work with you to resolve any issues.

💬 Questions?

If you have any questions about shipping or need help with your order, feel free to reach out to us at info@active10.net — we’re here to help!